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Atlassian Releases Secure Collaboration Platform

January 28th, 2015

Atlassian today released HipChat Server, a communications platform that runs behind a corporate firewall. The platform addresses the needs of companies in the financial services, government, healthcare and other sectors with stringent security requirements, said Bernardo de Albergaria, vice president and general manager of the collaboration group for Atlassian, a Sydney, Australia-based tech company founded in…

Microsoft’s Play to Rule Analytics’ 3rd Wave

January 27th, 2015

One billion Excel users may not sleep tonight. It won’t be a problem that keeps them awake, but a new toy. And, get this — it’s free. Today Microsoft introduces a new Power BI — a service that helps users bring data in, wring value out and visualize the results. It’s geared toward line of…

The Value Exchange Equation is Shifting

January 27th, 2015

Marketers are hungry for customer data. Every piece of information about a customer and their interactions with a brand helps marketers create complete customer profiles and guide the ultimate strategy behind the sell. From methodically timing each touchpoint with a potential lead, to personalizing digital content on a website to show each unique visitor what…

2015 M&A Surges, Set to Break 2014 Records

January 27th, 2015

It’s fitting that 451 Research released a study on merger and acquisitions (M&A) on the same day CMSWire shared the news of yet another tech industry merger. The new research shows that M&A will continue this year — even faster and more furious than in record-setting 2014. Last year, about $439 billion was spent on tech…

PhotoShelter Launches DAM Solution for ‘Companies of All Sizes’

January 27th, 2015

New York City-based PhotoShelter is expanding from a photography website to provider of a targeted digital asset management (DAM) solution. It describes its newly launched product, Libris, as "a highly affordable, feature-rich system" designed to help companies of all sizes "efficiently and securely" organize, manage, access and collaborate with their visual assets.  PhotoShelter CEO Andrew Fingerman…

If You Build an Online Community, Will They Come?

January 27th, 2015

"If you build it, they will come." This worked for Kevin Costner in "Field of Dreams," but when it comes to creating an online community to drive better engagement with your customers, it’s not that simple.

Search Isn’t Dead, It’s Gone Incognito

January 27th, 2015

There are 185,000 results on Google for Mark Twain’s line,  “Reports of my death have been greatly exaggerated.” The same can be said for search.

6 Best People Practices In ECM

January 27th, 2015

Surprise, surprise. Nearly half of the companies that responded to research by nonprofit knowledge consultancy APQC report their organizations are poor content managers. While firms are gravitating toward the slickest, newest technologies, nothing can replace a well-developed enterprise content management strategy (ECM), the research found. Furthermore, less than 20 percent blamed technology. The problem, they…

Drupal.org 2015 Advertising Initiatives

January 27th, 2015

I was hired by the Drupal Association in October 2014 to develop a new revenue stream from advertising on Drupal.org. For some time we’ve been trying to diversify revenue streams away from DrupalCon, both to make the Association more sustainable and to ensure that DrupalCons can serve community needs, not just our funding needs. We’ve…

Around the Global Community in 24 Hours #CMAD

January 27th, 2015

On Monday’s sixth annual Community Manager Appreciation Day (CMAD), people from around the world immersed themselves in 24 hours of pure community management wisdom. During the live Google Hangout, hosted by My Community Manager, community experts from across a variety of industries and geographies presented 24 sessions on topics such as determining whether your business is…