Insite Software: Data Analysis for ‘People with Day Jobs’

January 26th, 2015

Insite Software is releasing technology today that’s designed for executives too busy to bury themselves in e-commerce data. InsiteAnalytics will help the busy executives deliver key insights through big-picture strategic trends and more transactional micro analysis, said Phil Schrader, product manager of data commerce for Minneapolis, Minn.-based Insite Software.  "InsiteAnalytics produces what we call ‘data…

Where Document Management Went Wrong

January 26th, 2015

Ask anyone who works in an organization and they’ll tell you: managing business information well is a struggle. This is true for structured data (like customer, product or transaction information in enterprise systems), but even more so for unstructured data, e.g., the innumerable documents to be found piling up everywhere in an organization. And no…

Five Hot HR Tech Trends for 2015 [Infographic]

January 26th, 2015

Performance management, employee engagement and learning are top priorities this year for Human Resources executives, finds new research from The Starr Conspirancy Intelligence Unit and Human Resource Executive. Summed up in the infographic, Hottest HR Technology Solutions in 2015, the survey reveals what HR executives find most important when considering investing in new technology solutions.

Pair Writing: A Revolution in Content Creation

January 26th, 2015

There is an accepted wisdom that content creation must be a solitary activity if you want quality and creativity. But this is a consequence of the content tools (pens, typewriters) that have been available. As collaborative, network-oriented content tools emerge, we will see a lot more collaboratively created content. 

Adobe FormsCentral Quietly Exits the Room

January 26th, 2015

After just about three short years on the market, Adobe FormsCentral is calling it quits. According to a post on the Adobe Acrobat blog, its web form builder software will officially be “retired from service” on July 18, due to lack of interest. “Despite enthusiastic use of FormsCentral by many of you over the past…

Community Management: Impacting Organizational Change #CMAD

January 26th, 2015

Today is Community Manager Appreciation Day (#CMAD), and people across the world are celebrating the role these community leaders play in building brands, engaging customers and improving the overall customer experience. “CMAD is a great opportunity for community practitioners to look up from their busy days and take some time to connect with peers,” Hillary…

Will Microsoft HoloLens Change the Future of Virtual Reality?

January 26th, 2015

The concept of virtual reality (VR) has been fueling imaginations for decades — at least as far back as 1956 when an American filmmaker turned inventor named Morton Heilig began designing multisensory virtual experiences. But even the most promising applications of VR to date have had limited commercial success — raising doubts about the real…

Week in Review: No More BYOD + Egnyte Ups EFSS Stakes

January 25th, 2015

Ready for the CX battle? One awful customer experience taught us lessons. Mark Cuban: Wired for Competition CMSWire’s Bill Sobel sat down with the legendary NBA owner. Forget BYOD, HP Says HP doesn’t want your personal devices at work. Terminate the Status Meeting It’s time for more productive gatherings in the workplace.  Stealing Box’s Thunder?…

Personalization, Good. Silos, Bad – Tweet Jam Redux #cxmchat

January 23rd, 2015

If you’re looking for the Cliff’s Notes version of this week’s Content and Commerce Tweet Jam, the title has it — personalization good, silos bad. But the panelists covered a lot more ground in the hour-long discussion of what it takes to stand above the crowd in the world of online commerce. Does your e-commerce…

Turn Weaknesses of the Cloud into Strengths

January 23rd, 2015

It wasn’t long ago that CIOs balked at storing data in the cloud, citing the risks of data breaches, regulatory violations, higher costs or other show-stoppers. Over time that view has changed, but perhaps less than you’d think. In an instant poll of the audience members at yesterday’s CMSWire webinar on Enterprise Content Management (ECM)…