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Why Salesforce Analytics Cloud May Be a Big Deal

February 20th, 2015

One of the big myths around business analytics, at this point in time, is that it’s democratized. That the average business user can grab a dataset, ask questions around it, and glean the insights needed to take informed action on the spur of the moment, regardless of where they are and what kind of screen…

Don’t Open Your Email: Agari Warns Malicious Messages Have Soared

February 19th, 2015

It’s hard to quiet the voice of Paul McCartney when you read through Agari’s latest study on The State of Email Trust. All you have to do is read the introductory paragraph of the report, which the security solutions provider released today: Email security improved somewhat in 2014, but most companies still haven’t implemented technology…

Jadu Claims Its Latest Update Will Disrupt the CRM Space

February 19th, 2015

A Leicester, UK, web experience management provider has launched a cloud-based case management system that its CEO claims will disrupt the "the large IT CRM space with a secure cloud platform that is built around users and people.” Jadu, founded in 2001 on the Jadu CMS platform, just released Jadu Q, a Software-as-a-Service (SaaS), multi-tenant product…

Rethinking Work with Office Graph and Delve

February 19th, 2015

Microsoft began rolling out Office Graph and Delve in September of last year and by now, most tenants have access. So now’s the time to think about how we can use them in a more conscious way. Here are five reasons how and why these new tools can change the way we work, and maybe…

Paul Sagan: The Trick Is to Understand What Customers Want

February 19th, 2015

The fact that Paul Sagan is a very smart guy shouldn’t surprise anyone. It runs in the family: He’s a second cousin of the late Carl Sagan — the astronomer, cosmologist, astrophysicist and astrobiologist.  A pioneer of the broadband and digital media industries, Paul Sagan is a three-time Emmy Award winning newsman who helped build…

Success Means Back to Basics for Content Management

February 19th, 2015

It’s a crazy world in content management these days. The dying term "enterprise content management" lives on out of sheer momentum. Information governance is on the rise. The cloud is making everyone reconsider their basic understanding of how they build and deliver business solutions. Mobile devices have returned IT departments to the manic days of…

‘Managing Chaos’: The Long, Winding Road to Digital Governance

February 19th, 2015

Governance is a lot of different things to a lot of different people. For records managers it’s all about metadata. For C-level managers it’s a way of preventing lawsuits. For others it’s an organizational straitjacket. This week Lisa Welchman published her much anticipated book on digital governance, "Managing Chaos." Welchman is a recognized expert in…

Wayin Launches New Social Search and Analytics Platform

February 19th, 2015

Wayin, a company that makes tools to analyze and integrate social content, today released a social media analytics and display platform designed to make it easier for digital marketers to find, understand and display social content. The company maintains the product can help marketers organize content to better engage with their target audiences — whether…

Can You Name the 3 Leaders in the Public Enterprise Cloud Space?

February 19th, 2015

Put your money on hybrid cloud computing — and Amazon Web Services (AWS), Microsoft and Rackspace. But be forewarned: Security (or lack thereof) is still a concern and one of the chief reasons for underuse of cloud resources. The findings, contained in RightScale’s State of the Cloud Report for 2015, paint a picture of a…

NetScout Responds to Court Order, Revises Complaint Against Gartner

February 19th, 2015

NetScout Systems’ complaint against Gartner just got a little thinner — and a lot less entertaining for anyone who enjoys perusing page upon page of "prejudicial, immaterial, unnecessary" and improper allegations that "attempt to plead evidence rather than facts." Connecticut Superior Court Judge Charles T. Lee ordered NetScout attorneys to revise the complaint to eliminate…