March 6th, 2013
ClickDesk provides a wonderful combo of fastest live chat, help desk, voice chat (VoIP) and social toolbar along with free local access numbers in 40 countries and social toolbar for your Joomla website. Visitors live chat or click to call from website and operators respond conveniently on their Skype or Google Talk.
“Top 40 plugins ever!” – MakeUseOf.com
“An extension to your social media presence or website” – 4.5/5 Network World
“Top 10 most useful plugins” – My Programming Blog
“Nice.. Now, that’s a good addon for the best CMS. Goodluck and thanks to Clickdesk team for this awesome product.” – Qubesys
* No software to install.
Receive live chats and voice calls directly on your Skype or Gtalk from your website.
* Live chat and call
ClickDesk provides free local access numbers in nearly 40 countries. Your website visitors can live chat or call you instantly from your website for free.
* Built in help desk (optional)
Manage all your emails & offline chats using the built in help desk. Instantly get IM alerts when a new ticket is created, assigned or updated.
Refreshingly new and dead-simple help desk software.
This Joomla live chat extension (component and plugin ) is free to install and use with Google talk. You get subscribed to our free plan. To compare our features, plans and pricing please visit www.clickdesk.com/pricing.jsp
* Fast and Reliable
Chats get transmitted instantly and we are based on Google’s cloud. 99.95% uptime guarantee.
* Advanced Features
Canned responses, Pro-active live chat rules, chat transfer between operators and departments, language localization, text and color customization, themes, plugin integrations and many more are available by upgrading to a paid plan.
This is official ClickDesk’s Joomla live chat help desk extension. Works along with similar live chat and live support applications, livechat components and livechat, live help, live support plugins like zopim chat, olark, banckle live help, livezilla, liveperson, snapengage, zendesk etc.
== Instructions ==
1. Upload and Install the downloaded zip file using your extensions manager.
2. Go to components -> ClickDesk
Wait for the page to completely load. Signup and Login.
3. After logging in, the WidgetID field gets filled automatically.
4. Add an operator and verify the id by accepting the contact requests sent to the IM.
5. Go to your plugins section and search for ClickDesk. Enable the plugin for the ClickDesk live chat to appear on your entire Joomla website.
Please contact our live support or write to support at clickdesk.com if you have questions or need assistance with the setup.