March 25th, 2012

CMSupportCMSupport is a simple support ticket/help desk component for Joomla! developed by CMExt Team.

CMSupport provides basic features of a help desk system:


* Customer: submit a ticket, post a new message in a ticket
* Staff: manage ticket information, reply to customer


* Administrator: manage ticket information, delete message, reply to customer

Notification mail:

* Customer receives notification mail when staff replies to his/her ticket
* Staff receives notification mail when there is a new ticket a message sent from customer