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CMSWire Tweet Jam: Differentiating via Experience and Commerce #CXMChat

January 20th, 2015

CMSWire Tweet Jam: Differentiating via Experience and Commerce #CXMChatOnline retail grows more competitive by the day. Customers expect the same experience, whether it’s in store, on the web or in a branded app. Companies that want to remain competitive are turning to a marriage of content and commerce to deliver the ultimate customer experience. So, what does doing this well look like, what challenges are involved and where is there still room for improvement? Join in to discuss during our first Tweet Jam of 2015.