December 3rd, 2019
There are 466 million people in the world who are deaf and hard-of-hearing, and products like Live Transcribe and Sound Amplifier help them communicate and interact with others. If people with disabilities need specialized technical support for Google’s products and services, they can go to Google Disability Support, and starting today, there will be American Sign Language (ASL) specialists to help people who are deaf or hard-of-hearing through video chat, with help from Connect Direct through TELUS international.
ASL specialists are available Monday through Friday from 8:00 a.m. to 5:00 p.m. PT to answer questions about assistive features and functionalities within Google’s products. For example, an ASL specialist could show you how to set up your new Pixel using Live Caption or how to present Google Slides with captions.
The Google Disability Support team is composed of inclusion advocates who are eager to work with the community and Googlers to improve and shape Google’s products with feedback from the people who use our products. Visit the Google Accessibility Help Center to learn more about Google Accessibility and head to g.co/disabilitysupport to connect with an ASL specialist today.