April 30th, 2013
Hipmob is the fastest live chat service for Joomla. Talk to your visitors in real time using hosted live chat!
You can install, customize and activate the Hipmob for Joomla plugin with just a few clicks; no servers or software to install.
Here’s the installation guide (complete with pictures): http://www.hipmob.com/documentation/integrations/joomla.html
Hipmob is great if you are:
– an online store looking to increase sales or get more feedback
– a blogger who wants to talk to your audience
– providing a service and want to provide great customer support
– looking to turn visitors into customers
– looking to up-sell customers to bigger orders
– reducing abandoned carts
Hipmob’s live chat service comes with a ton of features, including:
– Works with all browsers Internet Explorer, Firefox, Chrome, Opera and Safari
– Works on mobile browsers as well
– SDKs for your iPhone app, Android app or iPad app
– Integrates with Mailchimp if you want to send newsletters
– Integrates with Helpdesk systems like Zendesk and Desk.com
– Plugs into CRM tools like Highrise by 37Signals, Zoho CRM, and Salesforce
– Sends notifications to your collaboration tools like Hipchat and Campfire
– Set greetings, canned messages, away messages and help messages
– Has a REST API for developers, in PHP, Python and Node.JS
– Chat from your favorite XMPP Instant Messenger, including Adium, Pidgin, Instantbird, iChat, iMessage, and IMO
– Chat from your mobile phone! Using the IMO instant messaging client.
– Email to reply to customers who are away
– Analytics right in your Google Analytics or Mixpanel Account
– Easy to customize the UI
– Manage multiple sites
– See visitors on your site in real time
– Send proactive chat messages
– Send images and audio files
– Direct users to specific URLs.
– Reliable and Secure
See a full list of features at http://www.hipmob.com!