Next Steps for the Terms of Service and Privacy Policy

October 29th, 2014

Thanks to the hard work of staff and the Content Working Group, we have completed another round of updates to our draft privacy policy and terms of service. We were able to respond to much of the feedback provided in our earlier announcement.

The biggest issues pointed out by the community had to do with the tone of the language in the documents. Many pointed out that it did not match the values of our community. We took a closer look at organizations such as the Wikimedia Foundation and Mozilla, incorporating some of the approaches they took to make our terms a bit more human. We trimmed and shortened what we could. We clarified where things were ambiguous. The end result is much more in line with our community values.

Some examples of changes include the following:

  • When possible, we changed the tone of both documents to make them more friendly.
  • We removed capital letters and used other means to make specific parts of the document noticeable.
  • We deleted a couple of references to collecting data that we do not actually collect.
  • We clarified that we won’t block accounts “for any and no reason”, but only in cases of Terms of Service, Code of Conduct and Git access policy violations.
  • We clarified active notification of users about material changes to policy. We will send an email at least 72 hours prior to changes going into effect. This will give users time to delete their accounts if they don’t want to accept new policies.
  • We added contact info and updated all phone numbers, addresses etc. to be formatted according to international standards.
  • We clarified that you don’t need to create an account to access the Website, just some parts of it.
  • We clarified how to notify us in case of unauthorized access to user account.
  • We clarified how long do we store data after it has been removed from user profile.

We did leave some things from the previous draft without major changes, such as bullet points under section C, for example. And we did it for a reason. One of our goals is to make a place where everyone feels comfortable. Additionally, we have to ensure that is protected if a legal issue does arise. Those bullet points are there not because we want to be able to police or censor the activity on the site. This language exists because it protects if one user takes issue with content from another user. We will still use the process outlined in the Drupal Code of Conduct to resolve any issues whenever we can.

With that in mind, please take a look at the latest drafts:

Terms of Service
Privacy Policy

We will be putting these documents into place on Wednesday, 5 November, 2014. All comments added to this thread will be included in our planning for the next revision. We hope to review the Terms of Service and Privacy Policy quarterly and update them with community feedback.

Thank you for all your help in building these documents.