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Personalization, Good. Silos, Bad – Tweet Jam Redux #cxmchat

January 23rd, 2015

If you’re looking for the Cliff’s Notes version of this week’s Content and Commerce Tweet Jam, the title has it — personalization good, silos bad.

But the panelists covered a lot more ground in the hour-long discussion of what it takes to stand above the crowd in the world of online commerce. Does your e-commerce experience make the cut?