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You Support Your Customers – Now Support Your Employees

January 26th, 2015

You Support Your Customers - Now Support Your EmployeesA good customer experience is critical for any company, no question about it. Whether it’s a product or service being sold, a company can’t survive without satisfied customers. Online customer communities have been shown to be highly effective tools to provide service, relationships and knowledge that crate brand loyalty — and more profit — through more engaged customers who will spend more over a longer period of time.

It’s time to take that same approach with the internal employee social network.