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ZJ AJAX FAQs

October 28th, 2011

Why should you use our ZJ AJAXFaq?

To help you solving the above problems and help you satisfy your customers, we develop a system of frequently asked questions FAQs AJAXFaq. With this product, your customers can easily and quickly find answers for their questions, in the most comfortable way. Especially, our product uses AJAX to display content of answers, so that it can satisfy the most demanding customers who don’t have enough time to wait for your page to reload when viewing questions.
ZJ AJAXFaq content plugin: this is a plugin for content. It helps you to embed each category into your post easily without using redirection link for users to go to your FAQ page.
When a customer cannot find the answers they want, they can submit a question to admin, and will receive back an answer quickly via email, right when their question is approved and answered.
For admin, you don’t have to send notification emails to your customers, our system is functioned to automatically do that for you. All the tasks can be solved in the fastest and most convenient way.

Top Features:

– 100% MVC model
– Mootools AJAX powerful: Our product uses AJAX in helping to display all contents very fast without having to reloading the page.
– Multiple template system.
– Email template system:
– Customers can find the answers for their question very quickly and easily by our optimal search tool.
– Customers can view all answers for one product without having to send email or call the company.
– Customers can submit questions on the site if the answer is not available. With this system, solving all questions will be done promptly. When the question is answered, there will be an email sent to your customer. With only a click now they can hve the answer for their problem.
– Customers can vote for answers submitted by admin.
– Can view how many times one answer is visited.
– Allow displaying questions and answers in front end.
– Support multi languages.
– The component is applicable for all types of websites.
– Admin can set categories and questions which are most frequently asked.
– Admin can also post questions on which categories users often concern about.
– Allow to display/ not display certain questions/answers in front end.
– Allow arranging or paging in front end.
– Configuration:
+ General:
Set the right for posting questions of customers: it can be set to allow everyone to post or just allow members, administrators.
Set rating permission: everyone or members only.
Limit the maximum characters for one question.
Set number of questions displayed in one page, displaying paging or not.
Set to display/not display captcha in submitting question form.
Allow to change between public key and private key.
+ Email: set email templates sent to customers when submitting questions, to admin dealing with those questions and set email sent to customer when admin post answer for their question.
+ Message: set message’s content to display